Since the items, store credits, ranks and other assets you receive through purchasing are Digital Intangible Items, there is a strict no refund policy.

Since you can not replace the time it took to assign you the rank, and/or give back the items/credits you received no refunds will be granted.

Opening a PayPal dispute, or filing a chargeback with your bank will result in your account being banned on our network and other webstores.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our forums with proof of purchase and we will look into your issue.

Refunds for in-game items such as bundles are not issued under any circumstance, and cannot be “insured” or replaced in the event that the items were lost due to negligence or any other means.